Privacy Policy

As of: January 2025

1. Responsible Party

Responsible for data processing on this website is:

Helevate
Owner: Arton Pllana

Email: info@helevate.ch

2. General Information on Data Processing

The protection of your personal data is of particular concern to us. This privacy policy informs you about the type, scope, and purpose of processing personal data on our website.

We process personal data only within the framework of applicable data protection laws, in particular Swiss data protection legislation (DSG) and the EU General Data Protection Regulation (GDPR).

Note: This website uses a privacy banner that informs you about our privacy practices. By clicking "I understand and accept", you confirm that you have taken note of this information. Your consent is stored in your browser's local storage so that the banner is not displayed again.

3. Data Collection and Use

3.1 Contact Form

When you use our contact form, we collect the following data:

  • Name
  • Email address
  • Company (optional)
  • Message

We use this data exclusively to process your request and to contact you. The legal basis is Art. 6 para. 1 lit. b GDPR (contract initiation) or Art. 6 para. 1 lit. f GDPR (legitimate interest).

3.2 Server Log Files

Every time our website is accessed, the following data is automatically stored in log files:

  • IP address
  • Date and time of access
  • Name of the file accessed
  • Amount of data transferred
  • Message about successful retrieval
  • Browser and operating system

This data serves to ensure the functionality of the website and is deleted after 7 days.

4. Cookies and Tracking

Our website does not use cookies or tracking tools. We respect your privacy and consciously refrain from extensive data collection.

4.1 Local Storage (localStorage)

To store your preference regarding privacy information, we use your browser's local storage (localStorage). The following information is stored exclusively locally on your device:

  • cookieConsent - Stores whether you have accepted the privacy information
  • cookieConsentDate - Stores the date of your consent
  • preferredLanguage - Stores your preferred language (German/English)

This data is stored only locally on your device and is not transmitted to our servers. You can delete this data at any time through your browser settings.

Legal basis: Art. 6 para. 1 lit. a GDPR (consent) or Art. 6 para. 1 lit. f GDPR (legitimate interest in storing the language setting).

4.2 Revocation of Consent

You can revoke your consent at any time by deleting the data in your browser's local storage. The privacy information will then be displayed to you again.

How to delete the data:

  • Chrome/Edge: Settings → Privacy and Security → Cookies and other site data → Clear data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data → Clear Data
  • Safari: Settings → Privacy → Remove Website Data

5. Data Sharing

Your personal data will not be shared with third parties unless:

  • You have expressly consented
  • Sharing is necessary to fulfill a contract
  • We are legally obligated to do so

6. Data Security

We use technical and organizational security measures to protect your data from unauthorized access, loss, or misuse:

  • SSL encryption for data transmission
  • Regular security updates
  • Access restrictions
  • Training of our employees

7. Your Rights

You have the following rights regarding your personal data:

  • Right to Information: You can request information about processed data
  • Right to Rectification: You can request correction of incorrect data
  • Right to Deletion: You can request deletion of your data
  • Right to Restriction: You can request restriction of processing
  • Right to Object: You can object to processing
  • Data Portability: You can receive your data in structured form

To exercise your rights, please contact: datenschutz@helevate.ch

8. Right to Complain

You have the right to complain to a data protection supervisory authority about the processing of your personal data.

Swiss Data Protection Authority:
Federal Data Protection and Information Commissioner (FDPIC)
Feldeggweg 1
3003 Bern
www.edoeb.admin.ch

9. Changes to this Privacy Policy

We reserve the right to update this privacy policy as needed. You will always find the current version on this page.

10. Contact

For questions about data protection, please contact:

Helevate
Email: datenschutz@helevate.ch